An AI receptionist that answers when you can't.
I'm Daniel Lowe. I build and run every Linchpin call flow myself. Your phone gets answered 24/7, common questions get handled right on the call, and you get a text with every lead.
The demo line runs an HVAC and plumbing example, so nothing actually gets booked.
A missed call can become a lost job
When you're busy and the phone rings, some callers leave a voicemail. Many just call the next business on the list.
You can't answer mid-job
Your hands are full, the phone is in the truck, and the caller is working down a list. By the time you call back, the next company may already have the work.
After-hours calls don't wait for morning
A no-heat call at nine at night is not a voicemail kind of problem. Whoever answers first usually wins the job.
Covering the phone costs more than wages
A part-time receptionist means payroll costs, training, and time off, and still nobody picks up at seven on a Sunday.
Your line, handled end to end
It picks up, holds a real conversation, and leaves you a clear record of every call.
Answers every call
Nights, weekends, holidays. It picks up on the first ring, even when several people call at once.
Captures every lead
Name, number, address, what's going on. You get a text with the details while the call is still fresh.
Books appointments
Connect a calendar and it schedules the job. Without one, it collects the request and passes it to you.
Follows your rules
Your services, hours, and pricing policies. Emergencies get the escalation rules agreed with you, never invented advice.
Connects to your tools
I have wired call flows into booking systems and CRMs. If yours has an API, I can usually work with it.
I do the setup
You don't need to be tech-savvy. I learn your business, build the call flow, test it against real scenarios, and adjust it when things change.
How it works
I learn your business
Your services, hours, pricing rules, and service area. The call flow is built around how you actually work.
You forward your calls
A couple of minutes with your phone provider. It works on regular phone lines, with no internet or new equipment needed.
Leads come to you
Every call answered, every detail captured, and a text on your phone before the caller has driven away.
What are missed calls costing you?
Three numbers and one honest estimate. Nothing is submitted or stored.
Estimated booked revenue from missed calls
Missed qualified calls only. The math is calls × 4.33 × close rate × job value. It is an estimate, not a guarantee of recovered revenue.
Carston Broderick
Owner and Operator
Chain Reaction Bike Repair
Before Linchpin, missing calls was my biggest problem as a one-man business. If I was working or out and about, I couldn’t always answer, and by the time I called back, the customer had often moved on.
Now, Linchpin answers basic questions, provides general quotes, and schedules meeting times without me having to stop what I’m doing.
In just one month, I estimate it helped me keep more than 10 customers I otherwise would have lost to missed calls.
One weekend, I was completely out of cell range, but Linchpin continued covering my calls and helped me serve a customer anyway.
It has saved me time, money, and customers.
Plans and pricing
Month to month. No setup fees. Cancel with 15 days' written notice.
Performance
Best if you'd rather pay for results than minutes.
Book a demoProfessional
Best for a busy line with calls most days.
Book a demoGrowth
Best for multi-location or high-volume work.
Book a demoBuilt for businesses that live on the phone
Your number stays yours
Calls forward from the number your customers already know. If you decide to leave, turning forwarding off is one call to your phone company.
I build and maintain it
Setup, configuration, testing, and routine adjustments are part of the service. When your hours or services change, I update the call flow.
No internet or new phones
It works through ordinary call forwarding. If your phones work, Linchpin works.
You decide what it handles
The rules are yours to set: which calls it answers, which it refuses, and which go straight to a person.
Common questions
Does Linchpin work with my current phone number?
Yes. You keep your existing business number and forward calls to Linchpin. Customers do not need to learn a new number.
What can the receptionist handle?
It can answer common questions, collect lead and service-request details, route urgent calls, send notifications, and book appointments when connected to your scheduling workflow.
Does my business need internet?
No. Call forwarding works through your phone provider. If your phone service works, calls can be forwarded to Linchpin.
How is it customized?
I learn your services, hours, policies, service area, escalation rules, and the information your team needs from each caller. Then I configure and test the experience with you.
Is there a setup fee or long-term contract?
There is no setup fee and no long-term contract. Service may be canceled with 15 days' written notice.
One weekend, I was completely out of cell range, but Linchpin continued covering my calls and helped me serve a customer anyway.
The fastest way to understand it is to call it.
Call the HVAC and plumbing example at (989) 357-8495 and hear the whole conversation. Or book a demo, and I'll build the same kind of call flow around your business.
The demo line is a demo. Nothing gets booked, and no real availability is promised.
Not ready to book yet?
Send me a note and I'll follow up by email.